24-hour bank DKI call center number
The 24-hour DKI bank call center number can be contacted by anyone. Its existence makes it very easy for users when they need more information. since it is not available in the entire city, its existence is popular only in the capital. Given from the age, BANK DKI itself cannot be called new.
The first time this financial company was founded was in 1961. The founder himself is the provincial government of DKI Jakarta. It is hoped that its existence can help the economic growth of the inhabitants of the capital. As a bank, a large amount of capital has been issued since the start of the launch. It is noted that the starting capital alone is almost 4 trillion rupiah.
As we get here, the users of this bank keep hacking. The large number of users makes it clear that developments in different areas continue to be carried out. But the problem is that there are customers who feel confused when they are just part of the bank. If you experience this issue, you can contact the bank’s 24-hour DKI call center number .
Choice of the bank’s DKI call centre to contact
There are several numbers you can contact if you want to communicate with BANK DKI. The first contact is his official call center. You can contact the official call center at any time. The number is active for 24 hours from Monday to Sunday. The number itself is 150-0351.
In addition to calling the number, customers can also contact customer service. Customer service is at 021-806-55555. It is just that the contact differs from the bank’s 24-hour DKI call center number. One can only access it on weekdays and working hours. If it is outside working hours, the previous number can be selected.
But both numbers are not free when contacted. To contact him, someone has to incur costs. This fee is deducted from the credit you have. the presence of a telephone packet cannot be used. That’s because the above number isn’t from a specific provider. Actually, it would be better to contact via the fixed line.
By contacting him via the landline, the communication can still be done at no extra cost. The fixed rate itself is determined each month, so that no additional costs are incurred. That said, the only downside to the 24-hour DKI bank call center number is that it’s not free.
If you want it to be easier, the communication can be done via email. Of course, there is no charge if you contact him via email. The e-mail from the DKI bank itself is firstname.lastname@example.org. however, the disadvantage of contact via e-mail lies in the time it takes. Communication cannot happen quickly, such as over the phone.
That’s because the customer himself has to wait for the bank to write the answer and can solve the problem. In addition to email, the last way to communicate with his party is via fax. The fax number is 021-806-55500. Although it is very rarely used by customers, it still exists as a form of anticipation.
This service can be used when you contact
When you contact the DKI bank’s 24-hour DKI call center number, someone must have a need. Of course, the staff answering the phone can help if the customer’s request is in line with the services provided. Not all problems in the bank can be solved via a call center. That’s because the call center itself has service limits.
The first available service is blocking PIN cards. This service is indeed badly needed and needs to be done quickly. This is to prevent ATMs from being used by others. Usually, customers experience this problem for various reasons. The reason is as if an ATM is lost, swallowed up, until someone steals.
When it comes to blocking, of course, the relationship isn’t just with debit cards. Some customers also usually want to block JakOne’s Mbanking service. This activity can also be performed when you contact the DKI bank’s 24-hour DKI call center number. The service is available at least 24 hours.
It’s just that the call center won’t provide these services to anyone. There will be a process to make sure in advance that the caller is indeed you. Therefore, be sure to collect personal information such as account books and ID cards before contacting them. This must be done so that the communication process can run smoothly.
In addition to requesting something, contacting the DKI call center number of the DKI bank can also be done 24 hours to file various complaints. The complaint itself may have to do with several things. The first complaints such as ATM transactions and some facilities. There are many problems that consumers often face, such as making transfers, but the money does not reach the consumer.
In fact, the balance on the account has been reduced. Complaints regarding E-Channel services may also be submitted. E-Channel services from BANK DKI itself are very many, ranging from JakOne Mobile, CMS, to JakCard. Usually, the problem is related to the down of the server. By contacting the call center, the problem will be solved as soon as possible.
There is also various information available
Contacting the number of the DKI bank call center 24 hours can also be done when you want to receive information. The information you can obtain yourself is diverse. The first information relates to balances and transactions. However, in order to find out the balance and transactions, it is also necessary to have detailed knowledge of personal accounts.
In addition, some people are also often confused when looking for a branch office when they are in a new place. If this makes it difficult, contacting CS may also be an option. Just ask the location of the nearest branch by first telling your own location.
Knowledge of programs and promotions of the bank can also be obtained. developments are always carried out by such companies. This development is certainly in the form of many new programs aimed at improving the service to consumers. By contacting CS, an explanation of such a program can be obtained in detail.
In addition to the program, knowledge about promos can also be obtained. Bank DKI itself is never responsible for offering promos. Usually, promos are given in large quantities and benefit greatly from the consumer. It will be very damaging if the latest promo is not known. Promos must also have a validity period.
Therefore, the knowledge about it should be known as soon as possible so that it can be used before it runs out. There are also third parties that work together. These third parties such as Multi-Purpose Credits and Novice Monas Credits. CS also has detailed knowledge regarding third parties.
You do not hesitate to contact the call center
If you think you’re having trouble and need to be resolved, call the bank’s DKI call center number 24 hours a day. There’s no need to be ashamed or reluctant because you feel like the problem you’re facing is small and doesn’t need to be asked. Every kind of question is answered to the maximum. Moreover, the existence of CS itself is indeed intended for such circumstances.
That is why they are used to facing complaints as you have experienced. It is not appropriate to cherish the problem yourself and only find a way out by surfing the Internet. There is a lot of invalid data on the internet that is next to valid data. It will be dangerous if you even get invalid data.
With the call center, users will certainly be facilitated in solving various problems. In addition, its existence is also proof that BANK DKI does not mess around in serving consumers. Just in case, keep the DKI bank call center number on your personal mobile phone for 24 hours.