Warranty Claim Terms : WAGB

How to find the address of the  Casio service  center  in Indonesia

Casio service center has been present in several cities in Indonesia. It was Casio’s  decision to provide the best service to casio’s  customers  in Indonesia. One of the most popular Casio  products  in Indonesia is watches. But in fact, casio  products  are not just watches. There are several other products such as calculators, electronic musical instruments, cash registers, projectors, etc.

There are many customers of casio products  in Indonesia.  This pushes casio to try to create an adequate service center to meet the needs of customers.   For those of you who own Casio products, you can go to several official casio service centers, ifyou want to carry out repairs or just consult.

Since so many electronic products are manufactured by casio, this means that more and more   casio  s ervice c entry centres are needed. Although Casio  products  have excellent quality, this does not mean that they can avoid damage. Especially when it comes to electronic products, if they are not properly maintained, it is very easy to get damaged.

Based on information from Casio’s official website, casio service centers  are currently available in 11 provinces of Indonesia. In the future, casio may build service centers in other Indonesian provinces. So that all casio customers   in Indonesia, who are very numerous, can be reached by all.

Addresses of  Casio Service Centers  in Multiple Major Cities

For those of you who own  Casio products, you need to know the address of the official casio place of service.  Based on the official casio website  , there are 22 casio Service Centrances spread across several cities in Indonesia.   Here are some natural and official casio  service  centers  that can be visitedif you want to make repairs or just consult.

For those of you who are in Jakarta, you can visit the shop of Duta Merlin Blok H,1-3, Jalan Gajah Mada No. 3-5, Central Jakarta 10130. For opening hours from Monday to Friday from 10:00 to 21:00.   It’sa Saturday from 10:00 to 18:00.   ForSundays and public holidays closed. For the city of Jakarta, there are several official casio service centers.

If you are a resident of Bandung, you can visit Trans Studio Mall, Jalan Gatot Subroto No. 289, Bandung 40273. To contact him can be by the phone number 022-87342496. Opening hours are Tuesday to Friday from 11:30 am to 6:30 pm. For Saturdays and Sundays from 11:30 am to 5:30 pm. As for Mondays and public holidays, they are not open.

For those of you who are in Yogyakarta, you can make services at Malioboro Mall, Jalan. Malioboro No. 52 – 58, UG Unit 20 D, Yogyakarta 55001.   Casio’s official service center  in Malioboro Mall every day.   Open from 10:00 to 22:00.   Ifyou want to contact by phone, you can go to 0274 -557401.

Then if you are in Bali, you can visit Kuta Beach Walk, Sahid Kuta Lifestyle Resort, Jalan Pantai Kuta Bali 80361. Open every day from 10:00 to 22:00. To Contact by phone can be by 0361-8464856. Among the few service centers already mentioned, there are several other Casio  service centers scattered in other cities. To see it, you can visit the official website of Casio Indonesia.

How to know the address of the Casio  service center  through its official website

For those of you who want to know if in your city there is an official Casio  service center or not, this can be done through the official Casio website. There is a complete list of addresses of casio  service  centers  located in several cities.   You can search by province or city where you live.

The method is quite easy, the first is to visit the official website of Casio Indonesia in https://www.casio-intl.com/id/id/ . Then, if so, select the support menu located at the top of the right corner . In the support menu, there are several submenus, select Product Repair / Spare Parts.

Then on the page will display all the official Casio  service  centers  throughout Indonesia.  If you want to quickly find out if in your city there is a Casio  service center  or not, you can use the search menu. Choose the province and city based on where you live. Then, the address displayed is only the address of the  Casio service center in your city.

Warranty Claim Terms

If you wish to make a warranty claim if your Casio  product  encounters problems, several conditions apply. Like other companies, casio also has a policy if there is one of its customers who want to claim the warranty. The policies put in place are clearly used to prevent fraud committed by customers.

You cannot claim the warranty if the damage is caused by improper use. The warranty can only be made in case of damage that occurs as a result of a factory error. So if your Casio  product  is damaged due to a fall, you cannot make a warranty claim. You have to spend personal money to make repairs.

Then the next thing is that the warranty does not cover the replacement of accessories. For example, ink, data cables, adapters, and tapes.   The warranty also does not apply to consumables or limited strength. Examples are such as chains, watch bathtubs and runs that can rust due to inappropriate wearers.

In addition, the product is always under  warranty. Usually, casio  products  have a one-year warranty, which is valid from the date of purchase. The warranty period and applicable procedures certainly follow the rules of casio Indonesia. Just in case you buy Casio products, you should keep a purchase note. Because maybe it will be necessary when you are going to make a warranty claim.

So that your product can always make a warranty claim, do not replace or maintain spare parts other than the official Casio service. We recommend that, if it is still within the warranty period, you bring your Casio  product to the  Casio Service Center. This way, your casio  product  will be handled by the right person.

Things to look for if you want to make a warranty claim

Before going to the service center, you must check again carefully that the warranty card is still valid. Because if it is no longer valid, it is clear that the warranty claim cannot be made. It would be nice to keep preparing money in case the guarantee is rejected later due to something you didn’t expect before.

Do not forget to bring the voucher, as you will usually be asked to check the validity of the date of purchase. Of course, the  Casio Service Center  doesn’t want customers to cheat on warranty claims. Then, if you are going to make a warranty claim through a shipping agent, you need to use a trusted shipping agent. Because during delivery it is possible to cause damage or even loss.

Then, what you need to know is that the warranty is only valid in the country of origin of the purchase. If you buy casio products  in Japan, you cannot make a warranty claim in Indonesia. Before you go to the service center, make sure that files such as warranty cards and purchase notes are not left behind.

As for the service at the service center, there is no need to worry, because the services provided must be very good. The waiting room is also clean and comfortable so you feel right at home. You can also contact the call center first before coming to claim the warranty. You can ask a few questions if you encounter confusion by making a warranty claim at the  Casio Service Center.

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